Information submitted
RFQ and partner forms may collect contact information, project identifiers, dates, material categories, messages, and uploaded procurement documents. Do not submit controlled, export-restricted, classified, or unrelated sensitive personal information.
Purpose and routing
RFQ records enter a private workflow inbox assigned to Sales / Procurement. Manufacturer-partner inquiries enter a private workflow inbox assigned to Business Development. Exceptions and privacy requests escalate to Owner / Admin. Notifications go to info@crestview-group.com; access to inquiry records is restricted to authorized staff.
File handling
Supporting RFQ documents are accepted after the initial pricing inquiry. Files are checked for permitted types, stored privately, and quarantined. Files remain unavailable to normal customer workflows until a clean scanner result is verified. If scanning is unavailable, the written inquiry remains available for review while its files stay quarantined. Raw attachments are not forwarded by email. Manufacturer supporting documents are arranged after the introduction is reviewed.
Form protection
Cloudflare Turnstile helps verify form submissions. Verification may process browser and network signals under Cloudflare’s privacy policy. A functional form-security cookie lasts up to 24 hours. We use hashed identifiers, duplicate checks and short-window limits to reduce abuse. Suspicious inquiries may be held for staff review; security events are retained for up to 90 days.
Retention
Unsubmitted prepared pricing requests are scheduled for deletion after 24 hours. The default owner policy for submitted uploaded files is deletion 90 days after the associated opportunity, project, or partner inquiry is closed and the files are no longer needed, subject to legal holds, contractual requirements, and documented operational exceptions. The same scheduled and audited retention control applies to RFQ and partner documents.
Website measurement
Crestview records first-party conversion events, landing paths, campaign parameters, and referring origins for operational attribution. It does not set analytics cookies or place contact details and uploaded files in analytics events. Network addresses are hashed for short-window abuse controls, not stored as analytics identifiers. No advertising or third-party behavioral analytics trackers are installed. If optional analytics are introduced, this notice and any required consent controls will be updated before activation.
Search and AI retrieval
Public company and product pages may be retrieved by search and answer engines. Customer accounts, submissions, and uploaded documents remain private.
Customer accounts and general inquiries
Invited accounts associate users with a verified company and its projects. Account session cookies are used for sign-in. Single-use invitations expire after 24 hours and account sessions after eight hours. General contact messages are retained for up to 90 days. Account records remain while the business relationship is active or records are needed for contractual, security or legal obligations. Ask the contact below to correct information or close an account. We verify the requester’s authority, revoke access, review retention obligations and remove information no longer required; records needed for an active quotation, contract or legal hold are retained with restricted access.
Service providers and disclosures
Hosting, storage, email delivery and security providers process information needed to operate these services. Project information may be shared with relevant manufacturers or fulfillment providers when needed to evaluate or fulfill an inquiry. We do not sell personal information. We may preserve or disclose records to meet legal obligations or address abuse.
Contact details
Contact Crestview using the confirmed office number or email below. No public mailing address is asserted.
Contact Crestview Industrial: 302-327-4004 · info@crestview-group.com